Shipping policy

Free Shipping for Members:

All Opus Members get FREE shipping anywhere in Canada on orders over $80, up to a maximum of a $30 discount off shipping rates to your address in Canada. Applied automatically to qualifying checkouts for logged-in Opus Members. May not combine with other order discounts like ambassador, collab, or event codes.

Not a member? Join our rewards membership for free to access this offer.

Shipping Rates

We offer fair and competitive shipping rates to Canada & USA with transparent pricing direct from our shipping partners.

Region Order Value (before taxes) Shipping Fee
Canada (except NWT, NU, and Remote Destinations) Any amount Carrier Rates
Canada (NWT, NU, and Remote Destinations) Any amount Carrier Rates
United States Any amount Carrier Rates

 

Delivery Times

Delivery times vary depending on location and shipping method. Below are estimated times for standard shipping (regular parcel). Expedited shipping options are faster and are based on carrier transit times:

Region Processing Time Shipping Time Total Time
Canada (except NWT, NU, and Remote Destinations) 1-2 days 1-5 days 2-7 days
Canada (NWT, NU, and Remote Destinations) 1-2 days 5-7 days 6-9 days
United States 1-2 days 5-7 days 6-9 days*

Please note: During high volume periods (for example, boxing day) processing and shipping times may be longer.

*Shipping times to the United States may be affected by customs processing or border delays.

Shipping for Oversized and Heavy Items

We strive to be as transparent as possible with shipping costs in our online store, but shipping oversized or heavy items can sometimes be more complex than our system can calculate. For larger items (30" x 30" or bigger) or orders exceeding 66 lbs, additional shipping charges may apply.

If your order requires extra shipping costs not shown at checkout, our team will contact you before your shipment goes out. We’ll provide all the details and ask for your approval before charging any additional fees. If the cost is unexpected, you can always cancel your order at no charge—we’re here to support you.

We’re also constantly working with our shipping partners to offer fair prices and reliable delivery options for artists across Canada and the United States. Thank you for your patience and understanding as we ensure that even the largest and heaviest items make it safely to your creative space.

Tracking and Support

Once your order ships, we’ll email you tracking details from the carrier. If you have any questions or special requests, feel free to contact us: