I was really happy with the friendly, enthusiastic and professional help I got while getting a poster framed. I walked in for a quick estimate, and received undivided attention. When I came back, more than one person spent time with me, but I ended up with Emma, working through frames, matting and prices. I changed my mind, I thought of an addition near the end of the decision process, but Emma's energy never flagged. She was patient, interested and completely involved in the process. Less than a week later, when the frame was ready, a staff member was right there beside me to go through the process of putting the poster into the frame. I'm really pleased with the end result, and all the help I received.